AFA acquires furniture complaints body

The Australian Furniture Association (AFA) has acquired Furniture Complaints Australia, taking full control of monitoring and resolving consumer complaints through the national platform. FCA was established in 2019, aimed at addressing consumer complaints related to furniture products – FCA manages issues ranging from poor customer handling through to overseeing recall claims to the ACCC. Over…

Furniture makers take action on PFAS chemicals

The Australian Furniture Association (AFA) has called on furniture manufacturers and suppliers to address the presence of persistent PFAS chemicals which have been linked to harmful effects in humans. Per-and polyfluoroalkyl substances have been identified in numerous consumer goods, including furniture, where they are often used in fire retardants, stain repellents, and water-resistant treatments. The…

Furniture industry drives sustainability goals

The Australian Furniture Association (AFA) and Global GreenTag International have entered a partnership to increase sustainability benchmarks of furnishing manufacturing practices, product design and output. This follows AFA research which has identified furniture and furnishings as being in the top ten high risk waste and sustainability categories. The AFA delivers industry relevant, professional services to…